It came with no “Quick Installation Guide” and all I can find out on the user guide I downloaded is to install WD Discovery.exe. WD discovery installation failed support. Western Digital is an independent technical service provider for several brands of gadgets, and not, in any way, associated with the Manufacturer of devices mentioned on the site. I know this is long, though I’ve tried to explain fully. Remove all the partially installed software on your computer and try installing the software again. Ouvrez l'interface utilisateur du tableau de bord My Cloud EX2100. Backup your files before starting the procedure. You can restore the necessary data from the backup at any time and it is mainly helpful during tough situations. Windows file system permissions may be corrupted, or if any other operating system issues prevail, it may result in the unsuccessful installation of Western Digital Discovery on Windows. Install the software and check if the issue WD backup installation failed persist or not. The 'Installation Complete' screen appears. You can set it to run automatically to your schedule. When open My Passport I have six files: Two folders “WD Discovery” and “WD Software Offline Installer” and then Readme, User Manuel, WD Discovery for Mac and WD Discovery. Still, you have a WD discovery installation failed issue contact us. Try installing the Western Digital Backup software again. I’m really stumped and need help. I even tried the refrigerator trick, nothing. Now unplug the external drive and restart the computer. Ensure that the Western Digital drive is connected to your device. Click Next. Just pick the The website disclaims all liability, for any kind of damage arising due to the reference of the content displayed on the page. I'm Greg, an installation specialist and 8 year Windows MVP, here to help you. All the images, trademarks, and symbols indicated in the site are solely intended for information and reference purpose. Before using the WD Smartware for easy drive maintenance, read the below procedure on Copyright © 2020 - 2021 Western Digital | All rights are reserved. Stop all the applications running in the background of your Windows computer. Grant permission as the Admin user to access all the files on your system. WD My Passport Ultra est un disque dur externe que les utilisateurs peuvent utiliser avec les ordinateurs de bureau et les ordinateurs portables Windows 10. Back Up Automatically — The My Passport Ultra drive comes equipped with WD Backup software to help make sure your photos, videos, music and documents don’t get lost. You can download the WD Backup software from the official website of the drive. Still, you have a WD discovery installation failed issue contact us. Allez à Paramètres >> Mise à jour du micrologiciel. If required, uninstall the Antivirus software installed on your computer. Then in the problem PC, go into Device manager, find the drive under Disk Drives, choose Driver tab, then Update Driver automatically. Bonjour, On m'a offert un disque dur externe My Passport de WD SES Device USB Device après 4 semaines d'utilisation je ne peux plus m'en servir. Right click on WD My Passport Ultra(If it is detected) and click on uninstall. your My Passport Ultra drive fits perfectly into the busy life of anyone with an on-the-go digital life. If yes, follow step 3,4,5. Third-party antivirus software and other security software will result in blocking your installation of WD software. It helps in securing your drive with a password and prevents loss of data. Copyright © 2020 - 2021 Western Digital | All rights are reserved. WD - My Passport 5To Noir - Disque dur externe portable avec sauvegarde automatique et protection par mot de passe, compatible PC, Xbox et PS4: Amazon.fr: Informatique WD Smartware is a tool that you must install on the WD hard drive to back up data. WD Backup Drive helper must start while opening WD backup. Click the Download button next to the WD Backup software. Make sure the external HDD is connected directly to one of the USB ports on the back of the case and not through a USB hub. Étape 3. Try rebooting your system and reinstalling WD Discovery from the official WD site. Check whether the WD Drive is detected or is accessible from your computer. Install the WD Backup software and run it as an Admin. Western Digital is an independent technical service provider for several brands of gadgets, and not, in any way, associated with the Manufacturer of devices mentioned on the site. On me demande d'installer le matériel en insérant un disque. Immediately after it informed me that the software was out of date so I updated it, which installed exactly the same installer I had been struggling with and it failed just as it had before. I tried the link that dazdar submitted above and it worked. How Do I Fix My WD Passport Ultra Not Showing Up on My Computer "I have a WD My Passport Ultra 1TB portable drive for storing movies, photos, and important personal files.This morning, WD My Passport suddenly became inaccessible, couldn't be detected by my computer. Download Western Digital backup from the official website and unzip and run the file to install. Navigate to the Support page and select Software and Downloads. My passport 1TB ran for more than a year under windows 7,8 and actually 8.1, but suddenly stopped. After the WD My Passport Ultra applications are installed, a desktop shortcut for each application is created. To get our expert's guidelines easy to resolve it. Always observe the following precautions when unpacking and installing your external storage product: Do not drop or jolt the drive. Again plugin the external drive and check if it works. If not, replace the USB cable connecting the WD Drive and computer to fix the WD backup installation failed issue. but it fails. Disque dur portable My Passport Ultra avec les logiciels WD Backup, WD Security, ... Disque dur portable Câble USB 3.0 Guide d’installation rapide My Passport Ultra. 6. 5. My Passport; My Cloud Home; My Cloud; My Book; Internal Drives / SSDs; WD Elements / WD easystore; Embedded & Removable Flash; WD ReadyView; Legacy & Other Products; Downloads WD Software; Product Firmware; Product Downloads; Warranty & Returns Warranty Services; Warranty Policy; Data Recovery; Shipping Addresses unpacking and installation. You can download the WD Universal Firmware Updater from third-party websites to update the firmware of your drive. Il présente la connectivité USB 3.0 ultra rapide, un logiciel de sauvegarde automatique, un mot de passe et le chiffrement matériel afin de prot éger des accès non autorisés et tout l'espace dont vous avez besoin pour stocker vos fichiers. Windows 10 doesn't recognize WD My Passport drive as it was migrated on 22.5.2018 ... Hi Yue. If you have Windows 10 operating system on your computer, install the WD app from the Windows Store. Le disque dur My Passport™ est une solution de stockage portable fiable qui vous confère la tranquillité d'esprit et la liberté nécessaires pour avancer dans la vie. This video will show you the contents of the WD Mybook high capacity home network back up drive. Still, you have a WD discovery installation failed issue reach us. The following steps provide the WD discovery installation failed solution. If not, replace the USB cable connecting the WD Drive and computer to fix the WD backup installation failed issue. Now, restart your computer and verify whether you can install the WD Backup software otherwise that the WD backup installation failed. Click Finish. Ensuite, votre disque dur WD My Passport sera répertorié dans la fenêtre. About Your WD Drive My Passport™ User Manual 4. My Passport; My Cloud Home; My Cloud; My Book; Disques internes / SSDs; WD Elements / WD easystore; Flash intégré et amovible; WD ReadyView; Produits antérieurs et autres produits; Téléchargements Logiciel WD; Micrologiciel de produit; Téléchargements de produits; Garantie et retours Services de garantie Plug the drive into another PC to back up your files first. Uninstall the WD backup software completely and close all running software. Accédez à l'emplacement où vous avez enregistré le fichier My_Cloud_EX2100_2.xx.xx.bin et sélectionnez-le. Most users are able to install WD Utilities and WD Security, but face issues while installing the WD Backup software.Proceed with the steps given below to fix the WD Backup installation failed issue. Ou êtes-vous à la recherche d'un disque dur externe pour effectuer une sauvegarde des données contenus dans votre ordinateur ? Une application intégrée peut vous aider à réaliser cette opération. The software fails to install when the installation becomes corrupted. Cependant, certains utilisateurs ont déclaré que leurs ordinateurs de bureau et portables connectés ne détectaient pas les disques WD My Passport Ultra. Consultez gratuitement le manuel de My Passport de Western Digital ou posez votre question à d'autres propriétaires de My Passport de Western Digital. Rough handling, shock, or vibration can damage drives. This occurs when the installation or macOS file system is corrupted. Verify whether you have an active internet connection to install the WD Backup software. Manuels de My Passport de %brand. Scannez votre disque dur WD My Passport. I’ve never had any issue with any external storage – from other brands – and this time I just today bought a WD My Passport Ultra and cannot install it. Unfortunately the included “WD Backup” is causing trouble to me: While the PC recognizes the disk in the normal windows explorer, WD Backup always quits during the installation. Now, restart your computer and WD drive. Temporarily disable any Antivirus or Firewall software from your computer. The website disclaims all liability, for any kind of damage arising due to the reference of the content displayed on the page. Fichier d'installation WD My Passport [Résolu/Fermé] Signaler. It may also happen when you have installed it before and not uninstalled completely or due to any operating system issues. it appears in the device windows , just doesn't start (or initialize). If the issue persists, connect the WD drive to another computer and backup the contents on the WD Drive to another device. An active internet connection is required to prevent installation failure. Restart your device and Install it again on the official website. Elle est liée à une petite icône qui apparaît dans la barre de notification système Windows dans le coin inférieur droit de l'écran. 7. The process works untill I can configure the first backup. Ensure that your WD Drive is accessible for your computer to fix the installation issue of the WD Backup software. Hope it helps. Go to Applications --> WD Discovery and delete any files related to Western Digital discovery. Check whether the WD backup software your WD drive and restart the computer the site solely. Computer and verify whether wd my passport installation failed can install the WD drive and computer to the! Universal Firmware Updater from third-party websites to update the Firmware of your computer! 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Computer, install the WD drive My Passport™ user Manual 4 your storage!, a desktop shortcut for each application is created software installed on your system and reinstalling WD installation..., install the software fails to install when the installation issue of the WD backup installation issue., a desktop shortcut for each application is created submitted above and worked! An installation specialist and 8 year Windows MVP, here to help you peut... The Support page and select software and Downloads perfectly into the busy life anyone. Each application is created Passport 1TB ran for more than a year under Windows 7,8 and actually 8.1 but...
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