1-866-528-8323 for Automatic Espresso Machine 1-800-322-3848 for all other products, De'Longhi America, Inc. 2 Park Way & Route 17 South, Suite 3A Upper Saddle River, NJ 07458, USA Attn: Customer Service. I’m open and willing to work hard and study towards any roll. We apologize for any inconvenience and appreciate your patience during this time. I didn't know in what capacity Mr Richardson worked until I read his designation -I thought perhaps he was a customer service advisor -that and much more evidently -he is the Customers and Services Manager and he was happy to carry out an extensive search for our De Longhi oven part. RRP £700 bean to cup coffee machine within warranty has begun falling apart nearly everywhere it has plastic. Please do not hesitate to contact us with questions or comments regarding our products. If you would like to place the order with a Customer Service representative, please call 1-800-865-6330 during business hours (9:00 am - 8:00 pm ET, Monday through Friday). Utterly appalling zero rate customer service. 95 (5,499) … Extra credit should go to Steve Richardson who went beyond the line of duty to ensure safe delivery of our 5 ring range cooker (even arranging for 90kg of cooker carried up two flights of stairs with our old cooker taken away and … Encompass has a large inventory of OEM parts for Delonghi. If you require a repair or want to know where to buy our products, please visit your country De'Longhi website , our Customer Services local team will be glad to help you. List of all De'Longhi Centers / Repairs in U.S.A. (Coffee Makers, Kitchen Appliances, Kmx Collection, Ironing Appliances, Air Conditioning, Air Treatment, Heating and more). I’m flexible and willing to … Note: Due to the current crisis, you may experience longer than normal hold times. 1-800-562-1465 for Mexican Residents +52 55 5336 5799 for Outside Mexico, Call 1-888-977-3578 or email support.braun.us@delonghigroup.com, 1-800-562-1465 for Original line 1-877-964-6299 for Vertuo line, © De’Longhi Appliances S.r.l. We apologize for any inconvenience and appreciate your patience during this time. Extra credit should go to Steve Richardson who went beyond the line of duty to ensure safe delivery of our 5 ring range cooker (even arranging for 90kg of cooker carried up two flights of stairs with our old cooker taken away and … We have an enormous range of spares and accessories available spanning Delonghi's complete range of innovative kitchen products. Staff functions guarantee support for the entire organization, putting skills, strategic guidelines, processes, guidelines at the service of commercial branches and production plants and verifying their implementation. FAQ; Instruction Manuals; Service Locator; Redemptions; Warranty; Microsites; Where to Buy; Contact Us; Service Log in; Retail Users; Material Safety; Destination DeLonghi; Customer Service Survey; De'Longhi Australia Pty Ltd ABN 49 104 012 857 All De'Longhi Service Centers. Bought a silver Delonghi 2 slice toaster in December 2020 but it broke within 30 days. If you need help servicing any of our products, or have any questions about De'Longhi international after sales experience, please view the FAQs or search the INSTRUCTION MANUALS. De’Longhi has invested in the SAP Service Cloud solution to reinvent its customer service experience while gaining high business visibility and a 360-degree view of the customer … Click here for our warranty information by category. You can contact customer support by: Filling in the contact form Calling customer support on 1800 126 659 for any product, sales or customer service enquiries between 8.30am and 5pm (AEST) Monday through to Friday Use our service representative locator … Kundservice Sverige: Här finns hjälp för att hitta reservdelar, och teknisk hjälp Bad product and customer service although Amazon are great. Please note we can only deal with US customers - if you have an inquiry for another country, please check our global site and then visit Customer Services, for local contact details. Please do not hesitate to contact us with questions or comments regarding our products. The new one lasted for 4 hours-same problem. DeLonghi Australia Pty Limited ABN 49 104 012 857 Postal Address: PO Box 4540 Casula Mall NSW 2170 Australia Address: Unit 3, 43 Lyn Parade Prestons NSW 2170 Australia Terrible customer service. Amazon replaced it within 24 hours with a new one. From the first call to the final delivery, DeLonghi UK were the very model in how to service a customer, especially in the middle of a pandemic. Dear Customer, As part of Delonghi's ongoing commitment to customer service, we are conducting surveys to measure the satisfaction of our customers. To place an order for a part or accessory visit delonghi.encompass.com. Note: Due to the current crisis, you may experience longer than normal hold times. I had bought a free standing oven which stoped working in second month , it’s still in warranty , I been trying to contact De’Longhi , been told by the customer service person that contact fisher and Paykel , they are dealing with our warranty periods , … View spares and accessories specific to your model and take advantage of our next day delivery service to get your order in no time. - Via L. Seitz, 47, 31100 Treviso, Italy - All rights reserved De'Longhi Group. © De’Longhi Appliances S.r.l. Please note we can only deal with US customers - if you have an inquiry for another country, please check our global site and then visit Customer Services, for local contact details. Poor quality machine and after De'longhi repair work it was returned to me still broken and also damaged. Contact Delonghi customer service. Guarantee services and support to the Group. Please do not hesitate to contact us with questions or comments regarding our products. As we are currently in the midst of Lockdown 2.0, and Black Friday Week in 2020, I have been researching through various websites looking for a … © De’Longhi Appliances S.r.l. Our Customer Service team is currently available Monday - Friday from 10:00 am - 6:00 pm ET. I now have a giant, expensive book end in my kitchen and no espresso maker. Please use our online inquiry form if you have a question or are experiencing an issue (creating more than one inquiry will not get a faster response). Please follow this link to see a list of the corrective actions and recalls. +46 479 130 48. info@ocsab.se Best Sellers Prime Customer Service Today's Deals New Releases Books Find a Gift Fashion Kindle Books Gift Cards Toys & Games Pharmacy Amazon Home Sell Computers Amazon Basics Video Games Coupons Smart ... Energy Saving, Safety Features, Nice for Home with Pets/Kids, Light Gray, Comfort Temp EW7707CM De'Longhi $89.95 $ 89. Dear Customer, As part of Delonghi's ongoing commitment to customer service, we are conducting surveys to measure the satisfaction of our customers. Contacting DeLonghi - by phone or otherwise While 800-322-3848 is DeLonghi's best toll-free number, it is also the only way to get in touch with them. DeLonghi Australia Pty Limited ABN 49 104 012 857 Postal Address: PO Box 4540 Casula Mall NSW 2170 Australia Address: Unit 3, 43 Lyn Parade Prestons NSW 2170 Australia De’Longhi S. p. A. is an Italian global designer, manufacturer and distributor of small domestic appliances with a brand portfolio comprised of De’Longhi, Kenwood, Braun and Ariete. Delonghi Bean to Cup Coffee Machine from Currys PC World. If you would like to place the order with a Customer Service representative, please call 1-800-865-6330 during business hours (9:00 am - 8:00 pm ET, Monday through Friday). Our Customer Service team is currently available Monday - Friday from 9:00 am - 8:00 pm ET. De’Longhi is committed to providing you with outstanding service and support. 1-800-562-1465 for Mexican Residents +52 55 5336 5799 for Outside Mexico, Call 1-888-977-3578 or email support.braun.us@delonghigroup.com, 1-800-562-1465 for Original line 1-877-964-6299 for Vertuo line, Frequently Asked Questions (or FAQ's) will help you to find additional information on your product, © DeâLonghi Appliances S.r.l. Warranty Information De'Longhi products contain warranty information either in the product manual or on a separate insert in your packaging. As we are currently in the midst of Lockdown 2.0, and Black Friday Week in 2020, I have been researching through various websites looking for a … From the first call to the final delivery, DeLonghi UK were the very model in how to service a customer, especially in the middle of a pandemic. If it's not listed here we can help you find it. I called Delonghi Customer Service (UK)… I called Delonghi Customer Service (UK) and spoke to a gentleman called "Sean". De'Longhi specifically says NOT to return the machine to the place of purchase (Sam's). De'Longhi products contain warranty information either in the product manual or on a separate insert in your packaging. De'Longhi Spare Parts, Repairs and Service Agents | Need a repair to your De'Longhi product, view our UK local listing map for De'Longhi repairs and service Report this profile About Seeking full time employment where I can demonstrate my experience in customer service and reception. 32 days after ordering this machine and knowing Amazon does not issue returns over 30 days, I contacted DeLonghi and have received terrible customer service especially when working with their customer services supervisor Gabby. TAFE NSW. Care Appliances. De'Longhi Service Repair Centers. As no on-line customer service is available (I've keep checking for the web-chat but never available), so I tried phoning. I ordered a De'longhi coffe machine. De’Longhi is committed to providing you with outstanding service and support. He came up trumps and for that we are extremely grateful. About De'Longhi. I called Delonghi Customer Service (UK)… I called Delonghi Customer Service (UK) and spoke to a gentleman called "Sean". We would like to invite you to participate in helping Delonghi identify those areas where we are meeting your needs and those where we would like to see improvements. De' Longhi Group is one of the world's leading players in small domestic appliances associated with the world of coffee, the kitchen, air conditioning, and home care. Query regarding a broken de'longhi coffee machine We have a de'longhi bean-to cup coffee maker which is less than 2 years old and is now leaking water out of the back when making coffee. It is an expensive machine, unreliable and I have wasted money on unused Coffee beans. You can write an email, fill out a contact form on their website www.delonghi.com, or write a letter to De’Longhi Appliances S.r.l, Via L. Seitz, 47, Treviso, Veneto, 31100, Italy. DeâLonghi is committed to providing you with outstanding service and support. Note: Due to the current crisis, you may experience longer than normal hold times. Centralservice i Osby AB Tegvägen 4 283 44 Osby. We would like to invite you to participate in helping Delonghi identify those areas where we are meeting your needs and those where we would like to see improvements. The parts did not fit and I could not fit the coffee holder into the machine. Please do not hesitate to contact us with questions or comments regarding our products. - Via L. Seitz, 47, 31100 Treviso, Italy - All rights reserved DeLonghi New Zealand Limited IRD 85-291-866 Postal Address: PO Box 58056 Botany, Manukau 2163 New Zealand Address: 99 Khyber Pass Rd Grafton, Auckland 1023 New Zealand Our Customer Service team is currently available Monday - Friday from 10:00 am - 6:00 pm ET. For more details, and to see what shortcuts or tools we provide to get better, faster help from DeLonghi, tap or click the link. De'Longhi Customer service says all the right things when I call but then fails to live up to their commitments and promises. - Via L. Seitz, 47, 31100 Treviso, Italy - All rights reserved, اÙÙ Ù ÙÙØ© اÙعربÙØ© اÙسعÙدÙØ©, Shipping, Returns & Online Ordering Policy. 1-866-528-8323 for Automatic Espresso Machine 1-800-322-3848 for all other products, De'Longhi America, Inc. 2 Park Way & Route 17 South, Suite 3A Upper Saddle River, NJ 07458, USA Attn: Customer Service. - Via L. Seitz, 47, 31100 Treviso, Italy - All rights reserved, Shipping, Returns & Online Ordering Policy. Our Customer Service team is currently available Monday - Friday from 10:00 am - 6:00 pm ET. DeLonghi Phone Number 800-322-3848: Customer Service There is only one way to contact DeLonghi, shown above. Brand Fundamentals; Partner Links; Customer Support. I was told it needed to be sent for repair. The next best way to talk to their customer support team, according to other DeLonghi customers, is by telling GetHuman about your issue above and letting us find somebody to help you. De’Longhi is committed to providing you with outstanding service and support. Please use our online inquiry form if you have a question or are experiencing an issue (creating more than one inquiry will not get a faster response). I tried phoning i tried phoning delonghi bean to cup coffee machine within warranty has begun apart! Ordering Policy, so i tried phoning the parts did not fit the coffee holder into the machine to current! May experience longer than normal hold times, Returns & Online Ordering Policy 283. 8:00 pm ET manual or on a separate insert in your packaging the! Delonghi 2 slice toaster in December 2020 but it broke within 30 days you find it, unreliable i... From 9:00 am - 8:00 pm ET on-line Customer service team is available! 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