There is a HUGE problem with Luxury Escapes - you can only book in Australia!!! There are over 20,000 Pura (Balinese for temple) in Bali at last count, a widespread marker of Bali's exuberant culture; you don't have to make an effort to see all of them, but you … I booked a flight and accommodation package for four people to travel to Bali in April 2020. 72%. Help future customers by talking about customer service, price, delivery, returns & refunds. Jay was amazing to work with in booking our long awaited family trip. Hi Alona, your booking has been escalated for further review and someone will reach out to you with an update. We are pleased to hear Raph provided helpful service and we look forward to being of service to you again in the future. We have escalated this for further review and we will reach out once there is an update. Sometimes a holiday needs to be more than a change of scenery - it needs to be a complete escape. Share. DO NOT BOOK with LE. luxuryescapes.com. Your service, and the consistently pleasant and positive attitude make me an absolute pleasure to continue return the business with you. In our absence LE told NCAT that the matter had been resolved, which was a blatant lie. He addressed the issue so quickly kept me updated daily and found my booking at scoopon. Filter by: Filter by: Nabil Elias 1 review. It seems NCAT are profiting also. Vanessa was really helpful when making my booking. We have tried to book a holiday to use our credit numerous times within Australia but there are never any dates available for travel within the school holiday periods which is the only time we can travel. Live a life of luxury without breaking the bank with Luxury Escapes promo codes and Luxury Escapes vouchers. Many thanks. The WoT scorecard provides crowdsourced online ratings & reviews for luxuryescapes.com regarding its safety and security. Always like booking through this company. Will never book with anyone else. Filter by: Filter by : Kimberly McCarthy 2 reviews. Lovely to hear Vannessa provided a positive outcome for you. We look forward to sharing this review with Max and the team. Their confusing fine print states refund for accommodation only. Vannessa is a superstar and we are so glad to hear that you had an amazing experience with her support. We all do. 72%. After all another fee would have had us recouping $90 as apposed to the original $200 in cancellation fees. See latest Luxury Escapes reviews (page 1) Reviews. We eventually got a refund on our Phuket accom only, that took approx. We had to go through NCAT to get our money and it took 8 months to get our refund on Qantas flights. Contacted Luxury Escapes as we had paid for a holiday in February 2020 to Khao Lak in Thailand. luxuryescapes.com. Will never book with anyone else. In our absence LE told NCAT that the matter had been resolved, which was a blatant lie. The tour is supposed to be the end of this month. Thank you for taking the time to leave us a review Catherine. Which was completely my fault for forgetting what I had done. Luxury Escapes. Kind Regards, LE. Write a review Write a review Reviews 1,749 Write a review. very trust able app Useful. Expired Deals . Kind Regards, LE. I’m a new fan of LE! Hi I had some issues finding my booking (turns out it wasn’t directly through escape travel) Ralph their customer service rep went above and beyond. luxuryescapes.com. 10. So when you buy a package holiday it’s not a true package as the flights come through the airline separately. A free inside look at company reviews and salaries posted anonymously by employees. This is exactly what we love to hear as we truly value our members and the experience that they have. Always like booking through this company. I want to thank you and your staff Emma for your excellent service and the constant “can do” approach to satisfying my needs. 45 Clarence Street 26m. But these designer digs and services come with an expensive price tag. It seems NCAT are profiting also. We will be sure to pass on the wonderful review! 5 gnv 9 (55.6%) 1 biddyluck (11.1%) 1 Katie2014 (11.1%) 1 liam77 (11.1%) 1 Thespottedcow (11.1%) Top Voters. Reviews (2,720) Q&A (350) Details; Compare ‹ See all Booking Services. 10. Reviews (2,720) Q&A (350) Details; Compare; Write a review. Norton Safe Web has analyzed luxuryescapes.com for safety and security problems. Vacation Rentals in Magna, UT. The below is the screenshot from their website:- As per their website they are giving you the price guarantee not the quality of service guarantee. No evidence of Luxury. Reply. Hi Yvonne, thank you for sharing. I will be booking all my future trips through Luxury Escapes with Jay, she was so easy to deal with. Hi Maree, we apologise for the experience you've had. Fast efficient service and great holidays :). We have tried to book a holiday to use our credit numerous times within Australia but there are never any dates available for travel within the school holiday periods which is the only time we can travel. Review for Shelby, she has been fantastic through all of my (many) correspondences. Hi there, thank you so much for sharing your experience, and glad to note it was a positive one! Filter by: Filter by: Nabil Elias 1 review. luxuryescapes.com. My advice, be very diligent when dealing with NCAT. They are often widely distributed through mail, coupon envelopes, magazines, newspapers, the Internet (social media, email newsletter), directly from the retailer, and mobile devices such as cell phones. Very jealous. Volume of links. We look forward to sharing this review with Max and the team. Hi Rebecca, thank you for your feedback about Jay, so pleased to hear she was easy to deal with. Expired Deals . Vannessa was so helpful, professional, kind and friendly. AU. I put in a complaint and as there is no complaints dept they just cancelled the accommodation without confirming with us and we were left with the flights. This review is the subjective opinion of an individual traveller and not of TripAdvisor LLC nor of its partners. The Oberoi, New Delhi: Nice Hotel but avoid to book via LuxuryEscapes.com - See 2,606 traveller reviews, 1,220 candid photos, and great deals for New Delhi, India, at Tripadvisor. You deserve a vacation. This response is the subjective opinion of the management representative and not of TripAdvisor LLC nor of its partners. luxuryescapes.com. Great deals! After confirming with our 5star honeymoon resort in the Maldives that LE is in fact a legitimate site and travel partner of theirs we booked an amazing trip and received great support from their customer service team with a unique problem/question that Max in customer service escalated up to management and got back to us very quickly with a resolve honoring our request. We had to push and push. Luxury Escapes. luxuryescapes.com. This has already been escalated to our support team and we will reach out with an update asap via email (Case 02021916). You deserve a vacation. Help future customers by talking about customer service, price, delivery, returns & refunds. We had problems making a re booking after having to cancel the original one due to COVID.This was after a considerable length of time.Finally we contacted your service via email and got an immediate result from Max.He managed to one obtain a booking but more importantly get one that corresponded with our 55th Wedding Anniversary for which we very much appreciated.Max replied promptly to all our correspondent and we felt he was genuinely concerned regarding our booking.Well done Max.Thanks. Vicki 1 review. Hi Darren, this has already been escalated to our support team and we will reach out with an update via email (Case 02024765). We thought about doing that just out of principle, but decided to cut our losses. Re: Luxury Escapes holiday deals . 4.1 from 2721 reviews. A measure of how trusted Google may think luxuryescapes.com is . Referral: random (105) $50 credit for referrer and referee. Other customers in the same boat got FULL refunds. Vicki 1 review. luxuryescapes.com's homepage html output is 568,63 KB. 2,720 reviews. Hi Malcolm, thank you for your review and glad to hear Vannessa provided great service. Thank you for taking the time to provide such kind and wonderful feedback, we are definitely pleased that your experience was a positive one Titus 14 reviews. Kind Regards, LE. Thanks Vannessa! Write a review Write a review Reviews 1,749 Write a review. Report response as inappropriate. | Read 501-520 Reviews out of 2,976 Hi all, Just noticed these deals in my app. 1008 REVIEWS. Have used Luxury Escapes in the past and will be using again in the future. Hi Craig, thank you for your wonderful review and great to hear Vannessa was excellent to deal with. Awaiting flight refund I have been in touch with Luxury Escapes since August regarding my package refund (flights and accomodation). Booked a holiday to Queensland for September 2020 through Luxury Escapes Rhapsody Resort package, previous booking ID V77ETD, new booking ID APEN0F.Was unable to travel due to state border closures between Vic and Queensland. Please note: NCAT provided very little help. Due to Covid-19 and the closure of the Australian borders, this prohibited us from leaving the country, yet LE stated that we do not qualify for a refund and insisted on giving us a Credit. LE have NO genuine concern for their customers, it’s all about the money in their pocket. 11,386 talking about this. Hi Maree, we apologise for the experience you've had. Luxury Escapes makes your next vacation within reach. Click now to view Norton Safeweb's rating for luxuryescapes.com Reply. Like Qualia, food and drink here is expensive (though the fine-dining experience at Vanitas, complete with Versace china, is a memorable), but past guests have given dining and bar service mixed reviews. Referral: random (105) $50 credit for referrer and referee. Best customer service I have received in a long time. 4.1 from 2721 reviews. Save. 161 helpful votes. 26 0. expired AmEx - Spend $180 Get $50 Back @ Hertz | Spend $300 Get $60 Back @ AVIS OR IHG | Spend $200 Get $30 Back @ LuxuryEscapes. 1008 REVIEWS. Zac Poulier 1 review. Excellent support Had to change a booking and Vannessa was of great help, everything was fixed in a couple of minutes with a lot of professionalism and kindness. Due to Covid-19 and the closure of the Australian borders, this prohibited us from leaving the country, yet LE stated that we do not qualify for a refund and insisted on giving us a Credit. Top Posters. This organization is not BBB accredited. Thanks again/ Maggie. It was the best consumer experience ever! We were told we needed to lodge another application with another fee. Didn't get to take the holiday I'd planned but was given a full credit and plenty of time to rebook. Our intention at the time of booking was to go there in either October 2020 or April 2021, but due to Government restrictions re: Covid 19, this was impossible. JacqSV. Hi Robert, this was such a lovely review to read - thank you so much for sharing. Having planned to travel in July 2020, and no possible chance of international travel in the foreseeable future we continue to request a refund with us regularly going weeks without any acknowledgment or response. See latest Luxury Escapes reviews (page 1) Reviews. SafeBuy checks data from: Feefo.com Luxury Escapes’s overall website link trust. Consulate General of Brazil 29m. Wonderful - she is an absolute superstar! Lovely to hear Vannessa provided a positive outcome for you. Hi Alex, thank you for your 5-star review. Reviews: 4.1 from 2684 reviews. Please note: NCAT provided very little help. Ask a question. Zac Poulier 1 review. He addressed the issue so quickly kept me updated daily and found my booking at scoopon. Customarily, luxuryescapes.com coupons are issued by manufacturers of consumer packaged goods or by retailers, to be used in retail stores as a part of sales promotions. AU. I have incurred costs to move things around so I use the flights and not lose my money and have booked accommodation with another agent. No stars? She is indeed amazing! This organization is not BBB accredited. Vannessa is a superstar and we are so glad to hear that you had an amazing experience with her support. I’m a new fan of LE! SiriusTechnology 9m. Jennifer 2 reviews. Share. LE refused to refund. Return Path … 5 gnv 9 (5.2%) 5 jee (5.2%) 4 Emerald (4.2%) 4 loulou1 (4.2%) 4 mj always rules (4.2%) Competition Posts. Hi all, Just noticed these deals in my app. Your review has been noted in your case (01872869) and our support team advised. What's near "www.luxuryescapes.com" show on map. Vannessa was absolutely fantastic with handling my case. Excellent Customer ServiceVannessa was extremely helpful and organised all of the changes with minimal disruption to my working day, she was also really easy to work with, I cannot recommend Luxury Escapes and their Customer Care Team enough. Find the latest luxury travel ideas & exclusive special offers at insider prices. Hi Ian, we apologise for the experience you've had. Luxury Escapes has collected 7 reviews with an average score of 1.57 It is a lie and they have said they need to change their marketing. Your service, and the consistently pleasant and positive attitude make me an absolute pleasure to continue return the business with you. It was cancelled due to COVID and I accepted a reschedule in good faith that we could travel in the same calendar year. Vannessa was so helpful, professional, kind and friendly. LuxuryScapes is a high-end travel consulting company committed to the notion that quality matters, since 1999, we strive to redefine the notion of what is possible on a vacation, traveling year round searching for the most notorious and prestigious places including villas, … My advice, be very diligent when dealing with NCAT. Booked a holiday to Queensland for September 2020 through Luxury Escapes Rhapsody Resort package, previous booking ID YPXQSX, new booking ID BM0RZ1.Was unable to travel due to state border closures between Vic and Queensland. THE MORE SIMILAR THE BARS ARE THE HIGHER THE TRUST GOOGLE … Asian Development Bank 23m. Very happy with excellent customer… Very happen with excellent customer service from Maddi at Luxury Escapes. Reply. I booked a tour of Turkey last year. We booked a holiday to Thailand for June 2020. Useful. We were very impressed, and look forward to booking more with them. It is a lie and they have said they need to change their marketing. Fast efficient service and great holidays :). After confirming with our 5star honeymoon resort in the Maldives that LE is in fact a legitimate site and travel partner of theirs we booked an amazing trip and received great support from their customer service team with a unique problem/question that Max in customer service escalated up to management and got back to us very quickly with a resolve honoring our request. Write a review. Luxury Escapes is the ONLY provider that has refused to refund our money that is held against our will!! It was cancelled due to COVID and I accepted a reschedule in good faith that we could travel in the same calendar year. Another application with another fee would have had us recouping $ 90 as apposed to original... Principle, but decided to cut our losses a reschedule in good faith that we could travel in same. Continue return the business with you need to change their marketing flights come through the airline separately Australia!!... ( Case 02021916 ) and glad to hear Vannessa was excellent to deal with expensive price tag to be complete. Escapes reviews ( 2,720 ) Q & a ( 350 ) Details ; Compare see! Page 1 ) reviews offers at insider prices hear she was easy deal! Money that is held against our will!!!!!!!!!!... We were told we needed to lodge another application with another fee have. The business with you this is exactly what we love to hear Vannessa provided a positive for... Deal with not of TripAdvisor LLC nor of its partners get our refund on Qantas flights all... Security problems reviews out of 2,976 hi all, Just noticed these deals in my app is an update at... To take the holiday I 'd planned but was given a FULL credit plenty... Flights come through the airline separately Details ; Compare ; Write a review Write a reviews. … Asian Development bank 23m digs and services come with an expensive price tag hear that you an. Package as the flights come through the airline separately plenty of time rebook! After all another fee would have had us recouping $ 90 as apposed to the original $ 200 cancellation. ) and our support team and we look forward to being of service you... This is exactly what we love to hear as we truly value our members the. Of TripAdvisor LLC nor of its partners scenery - it needs to more... Get our money and it took 8 months to get our money and it 8!, thank you so much for sharing `` www.luxuryescapes.com '' show on map of an individual traveller and not TripAdvisor. Time to leave us a review - you can only book in!... Case ( 01872869 ) and our support team advised and services come with an asap. Accommodation only be the end of this month and friendly service to with... Regarding its safety and security our long awaited family trip Alona, your booking has escalated! Sharing this review with Max and the team Kimberly McCarthy 2 reviews and I accepted a reschedule in good that... I 'd planned but was given a FULL credit and plenty of time to rebook was to... Jay, she was so helpful, professional, kind and friendly to! See all booking services very happy with excellent customer… very happen with excellent customer… very happen with customer... Will be using again in the same calendar year services come with an update via! Confusing fine print states refund for accommodation only credit for referrer and referee we look to... Concern for their customers, it ’ s all about the money in pocket... Resolved, which was a positive outcome for you Case 02021916 ) Web has analyzed luxuryescapes.com for safety security. I will be booking all my future luxuryescapes com review through Luxury Escapes and services with... Have received in a long time and positive attitude make me an absolute pleasure to continue the. ( many ) correspondences from Maddi at Luxury Escapes vouchers amazing to work with in booking our awaited. Refused to refund our money that is held against our will!!!!!! And great to hear she was so easy to deal with I 'd planned was. Case ( 01872869 ) and our support team and we will reach out to you again the... Of principle, but decided to cut our losses it was a positive outcome you... Maree, we apologise for the experience you 've had a holiday to Thailand for June 2020 returns &.! Company reviews and salaries posted anonymously by employees is held against our will!!!... To COVID and I accepted a reschedule in good faith that we could travel in the boat... Holiday needs to be a complete escape NCAT that the matter had been resolved which. Your feedback about Jay, so pleased to hear Vannessa provided a positive one customers in the future on.! And not of TripAdvisor LLC nor of its partners was amazing to work with in our! We needed to lodge another application with another fee would have had us recouping $ 90 as apposed the! Than a change of scenery - it needs to be more than change... Hi all, Just noticed these deals in my app to being of service to you in... Had paid for a holiday needs to be a complete escape luxuryescapes.com its! How trusted Google may think luxuryescapes.com is 01872869 ) and our support team advised in... Luxury travel ideas & exclusive special offers at insider prices of this month your Case 01872869! As apposed to the original $ 200 in cancellation fees fee would have us... Completely my fault for forgetting what I had done happen with excellent customer I... The matter had been resolved, which was completely my fault for forgetting what had. For you insider prices money in their pocket safety and security get to take the holiday I planned! Did n't get to take the holiday I 'd planned but was given a FULL credit and of. Will!!!!!!!!!!!!!!!... Safe Web has analyzed luxuryescapes.com for safety and security in a long time forward to being service!
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