Returns 54. Stay away! Interview. I am a paid member, they deduct the annual fees automatically, but since Christmas if I try to create a card it takes me to a site where I have to pay for a membership again. All rights reserved. JJB JIBJAB MEDIA INC is ’s charge code that the company uses when charging your checking, credit, or debit card for purchases. Gave a tour of the premises. JibJab is a digital entertainment studio based in Los Angeles, California.Founded in 1999 by brothers Evan and Gregg Spiridellis, it first achieved widespread attention during the 2004 US presidential election when their video of George Bush and John Kerry singing This Land Is Your Land became a viral hit. The Registered Agent on file for this company is Corporation Service Company Which Will Do Business In California and is located at As Csc - Lawyers Incorporating Service (C1592199), . Funny Ecards, Videos and GIFs for Birthdays, Holidays and More! Not On The High Street. This is a virtual product costing just $4.99 and availability should have been quick considering the video card is already viewable with their link. Houzz. You can also send an email to help@jibjab.com and we will respond within two business days! No easy way to close account scammers, Hi I paid yearly fee in Decembersee pic attached, how come i need to pay again to see full personalized videos 7 days ago I ordered one of their video downloads. I have tried for several days to send birthday greetings. Personalized eCards from JibJab for every occasion. thanks I used JibJab to create a FUN Birthday Greeting for my 17 year old Twin Grand daughters Birthday. I've tried to send 2 cards now, one on Feb 27 and again today, April 16. I loved it back when they had pictures and other very awesome eCards. Replay Media Catcher and Replay Video Capture both are great ways to capture Jibjab videos. Please email me on [email protected]. If you recently signed up for JibJab, then this charge reflects the membership that you purchased. Tonight it is request #(#221485. Buy Cars Are Cool! Jibjab is a very innovative community and this makes for an exciting workday 99% of the time! JibJab Support" Happy customers are no laughing matter to us" says Joe ....really! We are doing work that matters - connecting customers with businesses around the world and help them resolve issues and be heard. I can't even log in to complain to Jibjab. From political satires like the 2004 smash hit This Land to offbeat eCards and personalized Starring You!® videos, the company's insanely audacious goal is to make billions of people happy. JibJab will respond within two business days. I keep getting the message that the email address is being used by someone else. Numerous email sent to them asking how long I should expect to wait and while I did get replies from support they never answered my question. You can find contact details for JibJab above. The charge you're seeing reflects a recent membership payment to JibJab.com. Their customer help people don't do a thing. Absolutely the most horrifying sales experience. Personalized eCards from JibJab for every occasion. My bad for trusting them, and my bad for not noticing the 1x per year charge hidden among the hundreds of credit card charges I pay each month. It's too bad Customer Service was overlooked so much. If they really intended for the auto bill to be a courtesy to help their customers save time, they would put it out there clearly for people to see. If you are not good at being a self-starter then you may find yourself not fitting in here. I have updated Adobe flash player and followed all the technical advice given on forums. In person interview with the customer service manager. agreed, and there is no way to contact them to discontinue your membership either! JibJab®, Sendables®, Starring You® and JokeBox® are registered trademarks of JibJab Catapult CA LLC. ComplaintsBoard.com is an independent complaint resolution platform that has been successfully voicing consumer concerns since 2004. By clicking Submit you are agreeing to the Complaints Board’s Terms and Conditions. The wording on your website states it's $1.50 monthly. In case this incredibly comprehensive FAQ missed something, or you just wanted to tell us we're great, we offer several methods of getting in touch with JibJab Support. I am having to use Blue Mountain; however wanted to use your site. Use this comments board to leave complaints and reviews about JibJab. Now they have become crap and all their new eCards are boring af. JibJab’s team was made up of two people scrambling to manage a large volume of email tickets and phone calls. The only think they have for info is FAQ's and none of these address my issues. So far I feel I've wasted my money. Overall a waste of time and money. I applied through other source. If you have a contact address for them, please publish it. Service 151. Charge Statement Code: JJB JIBJAB MEDIA INC JibJab Media Inc. JibJab.com 228 Main Street Suite 4 Venice, CA 90291 USA Phone Number: 1-310-664-1971 Fax: 1-310-664-1972 Customer Service: Phone Support For Paid Members Only Shipping 53. Browse, customize, send funny greeting cards online for birthdays, holidays, valentines, thank yous & more! Step 4 Adjust the face. If you are a returning member, your JibJab account was most likely automatically renewed for one more year of your JibJab premium membership. You can send an online request from the JibJab customer service web page. Scroll to the bottom … Honestly, Jibjab used to be so good. I was unaware of how much this would cost. Positive & Negative Reviews: JibJab - 10 Similar Apps, 3 Features, 4 Review Highlights & 275,595 Reviews. Program won't load just get Blinking Be Funny for extended time. 4121 Redwood Ave STE 100. Otel.com. To download from JibJab just download and open Replay Media Catcher, play your video and it’s saved to your PC! JibJab ranks 2nd among Greeting Cards sites. If you recently signed up for JibJab, then this charge reflects the membership that you purchased. I tried... Beware buyer! I have signed up for JibJab and used their site in the past. It is very frustration this has happened for several days. +1 310 664 1971. Yes, I'm sure the disclaimer was in their Terms and Conditions, but they've hidden it in such a way as to know most people would not see it. The company's filing status is listed as Active and its File Number is 201832310352. Replay Media Catcher. They Absolutely LOVED IT and Smiles & Laughter All Around! © 2004-2021 ComplaintsBoard.com. Quality 141. Regret I subscribed. Thank you JibJab for letting me make that Memory with my grand daughters. You can contact us here or by clicking on the link at the bottom of this page that says "Email Us". Cons. Average salary for JibJab Customer Service Representative in Marina Del Rey: $19. One Kings Lane. They signed me up for a never ending years membership. It appears I'm not the only one who finds this site unusable. I don't remember seeing any contract. Unlimited access to create, view and share our full library Starring You videos, Unlimited access to create, view and share our full library of JibJab original Ecards, Full access to premium features in the JibJab mobile app, including Clips, Ecards, and Music Videos, Access to the "Send Later" email option on. Customer Service ( Heather helped me) is Phenomenal! I have now escalated my Paypal payment to a claim. eBay. Further all 1 of the 3 Halloween cards I send arrived a week AFTER Halloween and the other 2 never arrived at all. I've now sent one of them to myself and still haven't received it after an hour. You can view our full collection of cards here: https://www.jibjab.com/browse. Very, very frustrating for a site that is supposed to be FUN. Care.com. To contact a representative, send an email to help@jibjab.com. How do I contact Customer Service? There is no one else. Set and rotate the image to make the eyes on the eyes line, and zoom the image in/out. The customer support duo was so overwhelmed by email that they began routing calls to voicemail, which sometimes took weeks to return. JibJab does not offer a customer service phone number. Don't use this site and don't give them your credit card information! I really wanna know why they removed pictures because those were fun to do back in the day along with their other video eCards that are now removed. What is JibJab? The second card I sent to a different person today, twice. They have a lot of perks, … I like the cards and would like to be able to send them to my friends, but this is time consuming and frustrating, and of course, the element of surprise is lost when I have to email to ask if they got the card. I cannot get anyone at Jib Jab to help me get onto my paid account. Want to record, download and capture video from JibJab? I can't log into my account! They e-mail me ads which I cannot respond to, advertising new products which they want me to pay for again or join again, but I am already a member and they're already charging me an annual fee. We’ve been pioneering online entertainment production and distribution since 1999. Consumers satisfied with JibJab most frequently mention customer service, much fun and birthday card. © Copyright 1999– JibJab Catapult CA LLC. So I wa... Biggest complaint is their sneaky auto billing practices. Los Angeles, California. We are an ecard company specializing in cards that you can personalize by uploading personal photos. I can't send anything. ComplaintsBoard.com is not affiliated, associated, authorized, endorsed by, or in any way officially connected with JibJab Customer Service. Everyday low prices and free delivery on eligible orders. difficult to resolve issues or contact jibjab, Sneaky autobill, double billing, cards sent weeks late or not at all, I cannot get anyone at Jib Jab to help me get onto my paid account, Stay away unless you're taking advantage of the free stuff, 16 years' experience in successful complaint resolution, Each complaint is handled individually by highly qualified experts, Last but not least, all our services are absolutely free. I paid 12 dollars to join and enjoyed a couple of months sending great ecards. How are you able to contact them to complain? Discuss the issues you have had with JibJab and work with their customer service team to find a resolution. All Rights Reserved. Jibjab Catapult Ca LLC is a California Foreign Limited-Liability Company filed on November 14, 2018. Positive reviews (last 12 months): 92%. This was an impulse buy and this is long gone! So if you want to send one card a year to someone, you have to pay every month... what a dumb idea... you sheep can let someone auto bill your credit card if you want but I would steer clear of that option. Positive. It has NOT been solved. Customer Support duo was so overwhelmed by email that they began routing calls to voicemail, which took. Active and its File Number is 201832310352 i ca n't even log in to complain $. Platform that has been successfully voicing consumer concerns since 2004 of the time Media Catcher and Replay video capture are! Funny for extended time to create a FUN birthday Greeting for my 17 year old Grand. Returning member, your JibJab account was most likely automatically renewed for one more of... 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